Attention Is the New Differentiator: Why Human-Centered Sales Still Win
Attention Is the New Differentiator: Why Human-Centered Sales Still Win In a world flooded with pings, push notifications, and polished-but-empty pitches, your full attention is no longer just polite. It’s rare. And in sales, rare is powerful. When you truly listen to a buyer, not just to reply but to understand, you create a ripple effect that scripts and sequences simply can’t. This is the heart of a human-centered sales technique; showing up with presence, not just polish. Empathetic Sales...
about 12 hours ago • 2 min readRecognition in Action: How to Read the Buyer’s Unspoken Cues
TLDR: Not all stalls are due to product or price. Deals often stall because buyers feel unseen. Recognition is about tuning into emotional cues and affirming the buyer’s role, risks, and wins. Why Do B2B Deals Go Silent After a Great Demo? What really causes deals to stall late-stage?How do you know if a buyer feels overlooked or uncertain?What creates trust beyond product fit? These are the questions modern sellers are asking. And there’s a consistent, often-overlooked answer: Recognition....
4 days ago • 2 min readWhy Most Sales Teams Aren’t Losing Deals on Price. They’re Losing on Presence.
They said they’d loop in finance. Then silence. You followed up. Twice. Was it budget? Was it timing? Or did you miss something more human? Most sellers know that silence isn’t just a delay. It’s often a signal. But too often, we interpret it the wrong way. We jump to price. We assume we need another feature, a new angle, a better “value prop.” But here’s the truth: most deals don’t fall apart because of cost. They stall because we weren’t really there. Not emotionally. Not strategically. Not...
6 days ago • 2 min read Buyer Driver 05: Experiences
Because how you sell is what you sell. Deals rarely fall apart because of one bad slide or an awkward demo. They fall apart because of the accumulated feel of the process: Confusing back-and-forth Delays that no one explains Recycled decks and recycled energy Conversations that feel like obligation, not insight In other words, the experience of buying from you felt like a chore.Or worse—like every other vendor in the pipeline. What Is Experience in the RAISE™ Context? It’s not how “nice” you...
6 days ago • 2 min readBuyer Driver 04: Support
Show them you’ll be there—before they have to ask. You’ve probably felt it before. A deal is close. Everyone’s aligned. The buyer likes the product.And then… nothing. Silence. Delay. A slow fade into “let’s revisit next quarter.” What happened? In many cases, it wasn’t the product or the pitch.It was the lack of Support—not in delivery, but in decision. Buyers Aren’t Just Evaluating Your Offer. They’re evaluating what it’s going to be like to work with you. They’re asking: “Am I going to be...
24 days ago • 2 min read Buyer Driver 03: Incentives
Give your buyer a reason to move forward—without making it feel like a favor. Every deal has a moment where things slow down. Not because the buyer lost interest.Not because the solution wasn’t a fit.But because something heavy shows up—quietly. Sometimes it’s internal pressure: budget, bandwidth, timing.Other times it’s fear: of choosing wrong, getting stuck, or having to explain why they picked the more expensive option. Incentives are how you reduce that pressure—without reducing your...
about 1 month ago • 2 min read Buyer Driver 02: Attention
Listening isn’t soft. It’s strategic. There’s a reason “just following up” emails don’t work. It’s not that you didn’t check in. It’s that the buyer didn’t feel heard in the first place. In a world full of auto-sequences and surface-level selling, real attention is rare.That’s why it works. What Attention Really Means Buyers don’t need more information.They need someone who knows how to listen for relevance. Attention isn’t about being friendly.It’s about being present—and proving that you...
about 1 month ago • 2 min read Buyer Driver 01: Recognition
Meeting buyers where they are—before telling them where to go. Not every buyer wants praise.Most don’t want to be the hero.But every buyer wants to feel understood. And in high-stakes buying conversations, that starts with recognition. So what is Recognition—really? It’s not flattery.It’s not “great job!” or “you’re crushing it.”It’s something quieter. Sharper. More earned. Recognition is about showing that you see where your buyer is,what they’re navigating, andwhat they’re trying to...
about 1 month ago • 2 min readThe 5 Buyer Drivers (And Why We're Doing This)
I believe most sales problems aren’t about skill. They’re about misalignment. You’re capable. Your product’s good.But the deal slows down. Or disappears.Not because you didn’t “follow up” — but because what you followed up with didn’t land. That's misalignment. And it’s everywhere: Deals stall after great demos Champions stop replying Decision-makers nod along, then disappear Renewals feel like uphill battles, even when results are solid What I’ve seen—across sales, CS, partnerships—is this:...
about 1 month ago • 1 min readWelcome to the Party (You’re Early — Good Move.)
Most people are still selling like it’s 2015. Scripts. Playbooks. Pitch harder, follow up faster, hope for the best. You’re here early — and that's not just lucky. It’s smart. Because buyers aren’t moved by pressure anymore. They’re moved by something deeper: Recognition. Attention. Incentives. Support. Experiences. (Yeah, it spells RAISE. And no, that’s not an accident.) BuyerDrivers.com is your inside track: → Field-tested tools → Smarter frameworks → Live workshops → And first access to...
about 2 months ago • 1 min read